Terms & Conditions

Introduction

These terms govern the use of Tarkhan.pk. By accessing this website, you agree to the terms and conditions outlined here.

Color Accuracy

While we strive to display product colors accurately, variations may occur due to monitor differences.

Additional Props

Product images may include props that are not part of the purchase.

Measurement Variations

Actual product measurements may slightly differ due to manual measurement processes.

Advance Payment

A 25% advance payment is required for custom orders.

Delivery Timeframe

Deliveries are completed within 25 working days after receiving full or partial payment.

Cancellation Policy

Cancellations are not entertained once production starts. A 40% cancellation fee applies to advance payments.

No Return/Refund

Returns and refunds are not offered for products received in perfect condition as per order specifications. Change of mind is not a valid reason for return.

Order Delay

Orders delayed by the customer beyond 15 days after the delivery date will be considered canceled, with a 40% cancellation fee.

Order Modification

Orders can be modified within 1-2 days of confirmation, subject to new delivery dates and potential price adjustments.

Delivery Details

• All items in a single order will be shipped together.
• Complaints regarding incomplete or defective deliveries must be reported promptly.
• Failure to report issues at delivery implies acceptance of goods in satisfactory condition.
• Delivery dates are estimates and not guaranteed.
• Additional charges may apply for deliveries to upper floors without elevators.

Price Revisions

• Prices may be revised without notice.
• Volume of products ordered may be adjusted with corresponding price changes.
• Delivery dates may be postponed with notice to the client.
• Orders may be canceled under certain circumstances.

For any queries, please contact our customer service team.